tag:blogger.com,1999:blog-6441168213084499367.post7714957709254167043..comments2024-03-11T12:46:28.806-04:00Comments on You. Me. Ride This Crazy Train - Adventures and Observations on The GO: So it's a "No", then?C.J. Smithhttp://www.blogger.com/profile/03325979176373626807noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-6441168213084499367.post-67043277912999321232018-01-13T11:01:21.338-05:002018-01-13T11:01:21.338-05:00Boiler Plate Responses.
I have a shitload of them....<br />Boiler Plate Responses.<br />I have a shitload of them.<br />Metrolinks and GO are in the business of saving money by doing the bare minimum in customer service. They are NOT in the business of meeting commitments. Point Final.<br />Their commitment to customer care and safety is worth MAYBE the paper they print it on. It is NOT worth providing adequate enforcement. It is NOT worth providing proactive empowerment (for example, visible and detailed signs warning of consequences and listing numbers to call).<br />You can see the priorities plainly. In the taxi line at Oakville the signs quite clearly spell out what is and is not allowed and details the fines for transgression should someone park the wrong way with the wrong permit etc.<br />Smoking signs? Notsomuch.<br />Signs in so-called Quiet Zones? Notsomuch.<br />An old bus driver I used to talk to actually told me that his Health and Safety Rep TOLD him that Enforcement was actively dissuaded from actually going out and rousting and fining buttsuckers because doing so might make smokers stop taking the trains...<br />So much for "commitment to customer comfort and safety".<br />I've seen 10-12 smokers and more per five minute period at just one station. At $45 a pop, pro rated over a one hour period, fines would bring in $5000 or more.<br />Send a squad of a few officers to a different station every day. Call in the local Regional Police for assistance. A revenue generator.<br />Why not do it?<br />Because, as mentioned, silly, Metrolinks is NOT in the business of carrying out promises.<br />deepfishhttps://www.blogger.com/profile/11080327956635523381noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-31272340880230828222018-01-12T18:11:36.768-05:002018-01-12T18:11:36.768-05:00The same person who writes crap for Trudeau answer...The same person who writes crap for Trudeau answers apparently moonlights for Metrolinx.<br />What a stupid, codescending and utterly vacuous response. Pure pablum the answers nothing.Edhttps://www.blogger.com/profile/16899384282803901021noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-46337890036148961432018-01-12T10:07:22.184-05:002018-01-12T10:07:22.184-05:00Keyboards within Metrolinx have been streamlined t...Keyboards within Metrolinx have been streamlined to 3 keys. <br /><br /><br />CRTL, C & V.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-1312886844105686612018-01-12T07:33:21.555-05:002018-01-12T07:33:21.555-05:00Wait - what are "regular prevention and deter...Wait - what are "regular prevention and deterrence patrols" for (never seen one happen, BTW, other than fare collection) if not to do things like prevent or deter people from doing things that, you know, break the bylaws? I'm convinced that if there WERE such patrols, bikes would NOT appear on rush-hour trains, people would be at least slightly less inclined to put feet on seats, etc. <br /><br />As it is, everyone knows that the harshest thing that happens is that the poor CS Ambassador MIGHT make an announcement ONCE on a trip about feet on seats or bikes not being allowed during certain trips - not much of a deterrent or a preventative, that.Nora1968noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-25845336821321570602018-01-11T21:13:11.785-05:002018-01-11T21:13:11.785-05:00I asked a very similar question, so I suspect it&#...I asked a very similar question, so I suspect it's been answered the same way.Anonymoushttps://www.blogger.com/profile/11182716740967857433noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-89287215314359458622018-01-11T15:40:51.642-05:002018-01-11T15:40:51.642-05:00As for why Go doesn't use bylaw enforcement to...As for why Go doesn't use bylaw enforcement to raise revenue the answer is simple. Go transit doesn't get to keep the fine revenue from bylaw offences, those fines are all payable to the Provincial Offences Court in the jurisdiction where the ticket was issued. In fact it costs Go money to issue those fines as they have to use their administrative resources to file them, plus if the matter goes to court they have to pay a GO Safety Officer over time to schlep out to which ever town the trial is being held in to testify. The only fines that Go Transit gets to keep are fines from fare evasion penalty notices and parking tickets. Roryhttps://www.blogger.com/profile/03022674245009707487noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-73690528828798491182018-01-11T15:36:03.723-05:002018-01-11T15:36:03.723-05:00That is a terrible non answer from Go customer ser...That is a terrible non answer from Go customer service, they don't even attempt to address the question. It is like someone saw the subject was about Go Safety and just sent the generic Go safety cut and paste answer without even bothering to read the question. Roryhttps://www.blogger.com/profile/03022674245009707487noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-59460493675774184492018-01-11T11:10:55.810-05:002018-01-11T11:10:55.810-05:00What appeared to be a good idea initially has prov...What appeared to be a good idea initially has proven to be yet another Metrolinx “incomplete success”. It looks like Customer Relations again spun the Wheel of Perfunctory Responses and churned out serving after serving of their usual triteness.Iona Pintónoreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-9753044132255945372018-01-11T11:05:21.812-05:002018-01-11T11:05:21.812-05:00Right?! I am very insulted by this response, too.
...Right?! I am very insulted by this response, too.<br />And I can tell you that it now way actually reflects the Transit Safety's team. They most certainly do care but I think they are told not to fine so as to not lose passengers.<br />It's absurd.C.J. Smithhttps://www.blogger.com/profile/03325979176373626807noreply@blogger.comtag:blogger.com,1999:blog-6441168213084499367.post-8437908559381473752018-01-11T10:41:12.953-05:002018-01-11T10:41:12.953-05:00I had to read this twice. The second time confirm...I had to read this twice. The second time confirmed the first reading and left me more than a little insulted. And it wasn't even directed at me! So I am sorry Name Withheld, that they couldn't even dignify you with an answer.<br /><br />The question is perfectly valid and I know it has been raised on this site more than once. The fact that someone couldn't even answer it (let alone properly) just confirms that the powers-that-be don't care.<br /><br />Essentially, it is just easier to raise fares to get money than to enforce the current by-laws. Which begs the question: why even have by-laws to start with? May as well make it a free-for-all.Anonymoushttps://www.blogger.com/profile/13230203164105678177noreply@blogger.com