| from: | SH | ||
| reply-to: | (withheld) | ||
| to: | cj@thiscrazytrain.com | ||
| date: | Mon, May 18, 2015 at 6:36 PM | ||
| subject: | My GO / Presto Story |
Hi CJ,
My wife and I make the return trip on the GO train from Georgetown or Milton to Union Station twice a week, and then TTC subway to our respective offices. Waterloo is my other office. We both use Presto cards, and both of us take advantage of the auto-reload feature. In my case, when my Presto balance dips down to $40, my card is reloaded with another $100.00. This $100.00 charge is debited to my corporate credit card, which I must then claim as an expense.
As with any responsible corporation, expenses are difficult to claim without receipts or some proof of payment. Yet, Presto continues to be unable to automatically provide (via email) a receipt every time they hit me with another $100.00. So far, I’ve been lucky in just printing off my Presto transaction register for the month, highlighting the $100.00 charges, and submitting that as a receipt. But, on more than one occasion, the expense audit police gave me a rough time, since it’s not official proof of payment. I’ve emailed and called Presto several times over the years, and have received vague promises with no result. I thought I’d email you with this story, since I can’t imagine that I’m the only one who has to endure this challenge. I’m a senior technology guy, so I can actually envision the process that Presto can follow to automatically email a receipt. I’m still astounded that they can’t.
I must say, I love your blog. The stories are informative and entertaining. I think it helps to look at our GO and TTC systems as something that actually has experiential impact on people’s lives.
Cheers!
- SH
