But then it got better...
It started with one tweet, "I'm drinking alone at the Keg" and soon, by 8 pm, 17 other people who read this site who were on Twitter and stranded by the LSE cancellations, were with me at the Keg on York Street, drinking, eating and feeling proud of themselves that they worked up the nerve to come out.
Thankfully no one dialed up any crazy.
But I will never look at Mother Mary on anyone's front lawn the same way ever again. She will always be Mary in a Half Shell. Thanks Kevin.
I don't remember everyone's names and I apologize. I want to thank those who offered me rides and alternate routes via text and email, and I'm glad everyone got home.
I took the first reinstated GO train and it took two hours to arrive in Oshawa. Despite the thousands of people, the foot riders and bag riders were having none of it. My commuter rage nearly resulted in physical blows, squelched by other passengers who stepped in and assisted with getting these passengers to understand that, J.H.C., you CAN'T do THAT! Especially after people sat around Union waiting almost three hours for a train. Seats are for passengers. Douchebags. And too many to count.
It was a shit show but it was all made better because of "drank".
PS. Really do try the crab cakes - amaaazzzing ...
Showing posts with label delay. Show all posts
Showing posts with label delay. Show all posts
Monday, May 11, 2015
Thursday, April 30, 2015
Don't forget to file service guarantee claims LSE peeps!
[Update: the signals on this line near Whitby have malfunctioned again, all service eastbound is significantly delayed @ 10:15 am]
Especially today so you get that $1.23 back (seeing as for daily Presto users, it's close to the free period since it's month-end).
So what happened?
As is the norm with the Metrolinx social media team, all I heard was crickets so I went after the PR spokeswoman, who I hope, doesn't think I'm a pain in the ass but despite my insecurities, always makes it a point to address any concerns I have and that is duly noted.
This was day three of signal malfunctions that halted all eastbound GO train traffic from Whitby to Oshawa and held up westbound trains, and yesterday, put westbound trains out of service. I heard the bus ride from Oshawa to Ajax was an adventure, and I'm so sorry passengers were subjected to so much confusion about which bus to take. I'm trying to understand what happened myself.
I find it interesting that GO Transit and Metrolinx have these massive (and well staffed) logistic departments but can't seem to get it together with their communication teams, which leads me to this morning. Passengers were exasperated. We were told in an email alert that all trains westbound from Oshawa (7:28/7:53) were cancelled and would be replaced with buses, but then received text alerts that said trains were running, but delayed.
The signals were restored rather quickly actually, within 20-25 minutes of the malfunction occurring, and we were all emailed the apology I recommended. What I didn't get was an answer for why the signals failed three days in a row, all around the same time, and what measures are being put in place to address this for tomorrow?
Despite the emails we received yesterday that this issue was resolved, clearly it wasn't.
What's frustrating is despite the millions of dollars in fare we spend a month, we are often ignored when we ask what impacted our trip into work.
Telling bosses, colleagues, clients and students the train was late for three days in a row can threaten job security. Don't believe me? True story: I wasn't hired for a position with a large bank despite interviewing well because I lived in Oshawa at the time. The senior supervisor had been told that GO Transit was unreliable into Union from Oshawa and the concern was I couldn't be counted on to make it into work on time, especially in the winter.
Chew on that for a bit, Metrolinx. Don't kid yourselves that all that's ever compromised for your customers is time.
Especially today so you get that $1.23 back (seeing as for daily Presto users, it's close to the free period since it's month-end).
So what happened?
As is the norm with the Metrolinx social media team, all I heard was crickets so I went after the PR spokeswoman, who I hope, doesn't think I'm a pain in the ass but despite my insecurities, always makes it a point to address any concerns I have and that is duly noted.
This was day three of signal malfunctions that halted all eastbound GO train traffic from Whitby to Oshawa and held up westbound trains, and yesterday, put westbound trains out of service. I heard the bus ride from Oshawa to Ajax was an adventure, and I'm so sorry passengers were subjected to so much confusion about which bus to take. I'm trying to understand what happened myself.
I find it interesting that GO Transit and Metrolinx have these massive (and well staffed) logistic departments but can't seem to get it together with their communication teams, which leads me to this morning. Passengers were exasperated. We were told in an email alert that all trains westbound from Oshawa (7:28/7:53) were cancelled and would be replaced with buses, but then received text alerts that said trains were running, but delayed.
The signals were restored rather quickly actually, within 20-25 minutes of the malfunction occurring, and we were all emailed the apology I recommended. What I didn't get was an answer for why the signals failed three days in a row, all around the same time, and what measures are being put in place to address this for tomorrow?
Despite the emails we received yesterday that this issue was resolved, clearly it wasn't.
What's frustrating is despite the millions of dollars in fare we spend a month, we are often ignored when we ask what impacted our trip into work.
Telling bosses, colleagues, clients and students the train was late for three days in a row can threaten job security. Don't believe me? True story: I wasn't hired for a position with a large bank despite interviewing well because I lived in Oshawa at the time. The senior supervisor had been told that GO Transit was unreliable into Union from Oshawa and the concern was I couldn't be counted on to make it into work on time, especially in the winter.
Chew on that for a bit, Metrolinx. Don't kid yourselves that all that's ever compromised for your customers is time.
Wednesday, April 29, 2015
Thanks for the vagueness
From: GO Transit
Today at 9:57 AM
Lakeshore East Passengers: The signal malfunction east of Whitby causing the delays to your commute this morning has been resolved. All trains will now operate as scheduled. Thank you for your patience, and we apologize for the inconvenience.
A GO Transit service
Please click here for up-to-date service information.
Please unsubscribe me.
Please do not reply to this email.
This is an outgoing message only.
So many questions ...
Oshawa GO attendants shouted announcements it was a switch problem.
GO blasted out text alerts it was a signal malfunction.
I swear. I'm still convinced all of this is made up because someone was late for work and didn't do their job. Such as turn on a button.
I want pictures of the broken doo-hookey and how do we know the problem is truly resolved?
At least our CSA made an announcement to check the gotransit.com website to see if our morning trips were eligible for the Service Guarantee.
Remember this?
Yeah, I haven't forgotten.
Seriously though, fill out a claim. Someone has to spin the wheel.
Today at 9:57 AM
Lakeshore East Passengers: The signal malfunction east of Whitby causing the delays to your commute this morning has been resolved. All trains will now operate as scheduled. Thank you for your patience, and we apologize for the inconvenience.
A GO Transit service
Please click here for up-to-date service information.
Please unsubscribe me.
Please do not reply to this email.
This is an outgoing message only.
So many questions ...
Oshawa GO attendants shouted announcements it was a switch problem.
GO blasted out text alerts it was a signal malfunction.
I swear. I'm still convinced all of this is made up because someone was late for work and didn't do their job. Such as turn on a button.
I want pictures of the broken doo-hookey and how do we know the problem is truly resolved?
At least our CSA made an announcement to check the gotransit.com website to see if our morning trips were eligible for the Service Guarantee.
Remember this?
Yeah, I haven't forgotten.
Seriously though, fill out a claim. Someone has to spin the wheel.
Thursday, April 23, 2015
Apparently GO can't handle "Sprinter"
Not a single tweet from GO Transit regarding the 1hr delay on the Richmond Hill line this morning. #gotransit #gochro pic.twitter.com/NV58qboggW
— Commuters United (@commutersunited) April 23, 2015
Surely the 1hr + Richmond Hill line delay had something to do with the sudden return of winter, which GO cannot handle. @GOChronicles
— Commuters United (@commutersunited) April 23, 2015
* Sprinter - the weather period between Winter and Summer in Southwestern Ontario.
Subscribe to:
Posts (Atom)