Friday, May 12, 2017

Presto pulls through ... thank you

Today at 2:02 PM

To Cindy Smith

Afternoon Cindy, so what we have is this:

You loyalty steps cannot be transferred with your funds, so we will need to let GO complete that at the end of the month. I will check on that on June 1st to ensure it is completed.

Your funds and registration have been sent to the machines and will be picked up by your card on your way home this evening.

I also took the liberty of adding $6 reimbursement for the card purchase and $10.85 for your ticket in this morning, as this would not be included on your loyalty calculation.

Sorry we couldn’t get the loyalty steps transferred, but we will ensure that it is completed for you.

Have a great afternoon,

Name withheld
Customer Care
PRESTO /METROLINX | 20 Bay St | Toronto|ONTARIO | M5J 2W3
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Anonymous said...

Great news! Sad that it takes having a blog to get this kind of service from Presto and Metrolinx.

C.J. Smith said...

I 100% agree.