Friday, December 21, 2018

A note of appreciation from a Barrie passenger who has mobility issues

This morning I was walking a bit slower than usual to get on the Go train due to a later pick-up from home with York Region transit. As a result, I did not make it into the accessible coach where I usually sit. Therefore, I just got on any coach and sat down. About 15 minutes later, the Barrie Customer Service Ambassador (CSA) that makes the stop announcements on the train arriving at Union at 7:03 came walking through the train. When he reached the coach where I was sitting he says to me, "Good morning, can I help you through the train coaches, Daniella?"
My response? Don't mind if you do. As a result, he kindly helped me through the coaches until we got to the accessible coach.

 Barrie CSAs are awesome. To each and everyone of you, thank you for all you do, this passenger truly appreciates all your assistance.

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