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Wednesday, July 26, 2017

Thursday, July 20, 2017

Oshawa GO throwin' some serious shade at Burlington GO

Progress on the new Oshawa GO Station (which is really a new VIA station because that's what it will be in 40 years when GO train service finally comes to Bowmanville) is coming along smoothly. I'm amazed, actually, at the pace of construction.

I mean, the Oshawa station had a roof in 8 months. Burlington waited almost 3 years (and I still am not sure if the roof is complete). The engineering marvel that is Oshawa GO is surely going to garnish some construction excellence nominations.

Yesterday I noticed that raised flower beds had been built. Isn't it nice that the architect thought about how the smokers will need a place to sit? I can't wait for the cigarette butt garden.

Wednesday, July 19, 2017

Guyz, I think the blog is dying...

Readership is still there but I'm not sure where to take this. All the action is on Twitter.

Before Twitter, this blog was my Twitter.

The most popular pet peeve and email topic from readers is foot riding. I could fill this blog with photos and photos of foot riding. In my opinion, the problem is worse than ever before. You only need to look at the condition of the fabric of your morning GO train to see how awful it is. Seven years ago I figured we could shame the problem away. It's just not happening.

The grossest thing I witnessed was Monday evening. I wasn't fast enough with my phone to get a photo as the Stouffville train pulled out of Union, but it was a woman, sitting sideways in a quad, with her bare feet on the window pane. The souls of her feet were black. I shudder to think if she washed them before bed.

Over 900km and still rolling


I pulled off an impressive 43.88 km on Sunday morning...

I'm still maintaining a 20 pound loss. I'm fighting a low metabolic rate, hormones, PCOS, age and poor sleeping habits, so managing a 20 pound loss and keeping it there is all I'm focused on at the moment. It would be nice if the scale would move, but that means 1,200 calories a day with a 1,500 caloric burn. Frankly, I don't have that kind of dedication or time. The good news is my doctor is referring me to a bariatric program that is funded by OHIP. I have so many questions and I'm hoping I get good answers!

Wednesday, July 12, 2017

Friday, July 7, 2017

Automated announcements survey? No, what I want, are schedules...



Message body

He's lucky I didn't witness it to give him a boot up the arse

Tuesday, July 4, 2017

GO took away schedules (train and bus) and replaced them with fluff (Note the word: "Information")

Here's the crap that's at Oshawa GO:


The reason being? No one reads nor wants to consult with paper schedules.

Hey, I get it's a digital age, but depending on your mobile provider, depending on whether your train was late, AND WITH NO APP, waiting for gotransit.com or triplinx.ca to load could take enough time to MISS A BUS.

And what if it's pouring rain? Is everyone carrying their mobile devices in a life case? My phone happens to be water resistant, but it still sucks at swiping a wet screen. And depending on where the moon is aligned with the sun, I can drop a signal with Rogers like no one's business.

Pas cool, GO Transit.

Thursday, June 29, 2017

Must be the same contractor responsible for Burlington GO

Wednesday, June 28, 2017

Great. Maybe with that $8.5M the fare increase generates, GO Transit can afford a proofreader ... and maybe a better bulk emailer, seeing as I got this email twice

So many Passenger Charter violations!

Hi CJ, 
I just returned from vacation to find this response in my inbox from GO about the Stouffville line changes.  The original email to GO is at the bottom of the email.  Not only did it take 9 business days to reply (I sent in my comments on June 9th), but it doesn't address a thing.  Immediately below, I've also attached some additional correspondence from Facebook.  Feel free to use anything you want to get the word out.  
__________________
GO Transit: Facebook

Go Transit really needs to acknowledge to its Stouffville line passengers that the changes to its schedule are not to their benefit. The change will result in a significantly longer commute time, plus added hassle of transferring at Unionville Stations for those commuting further north. For example, the 11:20am-12:05pm bus from MtJoy to Union station will now become 11:08am-11:31am bus from MtJoy to Unionville Station, 11:46 train from Unionville to Union station arriving at 12:27pm. 45 minutes total time now compared to 1h19m starting next week. This is just one of the many changes as well as the evening commute at 8pm, 8:30pm 9:40pm are increasing by 30 minutes in duration. Please explain yourself GO.





Comments











GO Transit Hi Paul, thank you for your feedback. We'll forward your concern to our team for advisement. This new changing coming to Stouffville line next week is part of the Reginal Express Rail way project. The ultimate goal is to have all-day, two-way train on Stouffville line. You can find more information here: http://www.metrolinx.com/.../reg.../rer/rer_stouffville.aspx ^CW

will be added to GO Transit’s Stouffville line from…
Paul Gill When the ultimate goal is to have all-day, two-way service at the expense of efficiency then I think you missed linking a key priority that is crucial to your customers. If you provided service every 20 minutes, but if it takes 50% longer, are you truly offering a better service? No, you are only providing more frequent service. Fast, frequent, economical, convenient and reliable service is exactly what you customers expect. Your revised scheduling taking effect June 26th does not check the box of all of the aforementioned priorities Just so you know, my commute time is currently is 20% longer than when I first started taking GO in 2006 from the exact same station.


From: GO Transit Customer Relations <customerrelations@gotransit.com>
Sent: June 21, 2017 1:39 PM
To: Paul Gill
Subject: We've Received Your Comments EM0016007382

Dear Mr. Gill,
Thank you for your recent email regarding the recent addition of midday and evening trains to the Stouffville line.
We always look for opportunities to tailor our service to meet the needs of our customers.  Although, there are no additional changes that will be made to the board change that takes effect on June 26th customer feedback on how we can improve service is very important to us.  Your suggestion has documented for review and consideration
Thank you for taking the time to share your feedback.
Regards,
X
Customer Service Representative, Customer Relations, Customer Care 


From: Cindy (Cj) Smith <cj@thiscrazytrain.com>Sent: June 12, 2017 1:58 PM
To: Paul Gill
Subject: Re: Stouffville Line Changes.


That's ridiculous. Please forward me the reply. I will publish your email (anonymously) and the reply.

On Mon, Jun 12, 2017 at 11:15 AM, Paul Gill wrote:


FYI - It seems as if GoTransit is touting their new train service to Stouffville, but neglect to share the whole story with its passengers.  Below is an email I sent to customer service.  Just thought I would share since I believe this is incompetent planning at its best.

As a Stouffville line commuter, I "just read the service change update that is posted here: http://www.gotransit.com/Public/en/news/Stouffville/Default.aspx
MORE TRAIN TRIPS. MORE REASONS TO GO. As of June 26th, we’re bringing you a lot

more service on our Stouffville Line, so you and your neighbours can get to Toronto ...

Dear Go Transit,

Following my review of the schedule, I'm shocked if GoTransit actually views this change as a benefit to all its Stouffville commuters.  Correct me if I'm wrong, but my reading of the schedule now suggests that my commute time to Mount Joy station will increase from 37 minutes currently to 1 hour 7 minutes as of June 26th from 8pm onward (with exception of 10:30pm which is 53 minutes).  In addition, underpinning this is the fact that all customers will now be expected to disembark at Unionville station to transition to a bus to proceed northward.  How can you justify that this is a progressive change that is good for your customers if the results are 30 added minutes and an inconvenient transfer on top of this?   You have a lot of explaining to do to your Markham/Stouffville customer base."


Regards,
Paul

Blarrrrrgh

Sure his name was "Simon Smith"...

New subsidy much lower than UPX's first year in operation, transportation minister calls it ‘great news.’

The province is subsidizing rides on the Union Pearson Express (UPX) at much lower levels than it did last year, but it still costs the public about $11 every time a passenger boards the controversial air-rail link.

FULL STORY

Monday, June 26, 2017

Oh, look! Some kind of confirmation that I'll be riding a train out from Courtice in 2025

That will put me only 14 years away from retirement and 25 years from when we were first promised a GO train in Clarington. But hey, at least the folks in Kirby will get their train long before we do.

You ready to pay an extra 56 cents to ride the LSE? Board votes on 3% fare hike this Wednesday

Because *whah* fares didn't go up in February.
And you know why, because I would have torn Union Station down to the ground, thus, saving millions of dollars having Carillion do it.

But alas, it was short lived.

For me, as someone who travels Union to Oshawa and back, it's an extra 56 cents a day. This means I'm going to be chopping legs off at the knees. You know why.

*Chop*.

Read the Board agenda

You can already buy coffee at Oshawa GO and I like the coffee at Oshawa GO ... because southern butter pecan!

from:TW
to:"cj@thiscrazytrain.com"
date:Mon, Jun 26, 2017 at 3:05 PM
subject:Tim's and GO

From GO's quarterly report to the Metrolinx board 
"This spring, we announced a pilot project to bring  Tim Hortons to a select number of GO stations. The new partnership between The Kilmer Group and Metrolinx will provide GO Transit customers with quick, convenient food and drink options from Tim Hortons at four GO stations: Oakville, Clarkson, Ajax and Oshawa"

Last time I checked, both Ajax and Oshawa already had places where you could buy coffee...