UPDATE
Called Presto. These transaction tables are being re-configured and my account will re-set eventually. The tables will now show transactions starting with your first trip of the month as opposed to showing the last trip you took at the top of the list.
Because of the SNAFU with the transit usage reports not breaking down the usage in a format the CRA could use (but still accepted), I've been religiously downloading my reports for 2012 at each month end. Occasionally, I'll check every other day to make sure the Presto hamsters are alive and running and it looks like another epidemic has hit because Presto stopped recording my usage on Monday. Anyone else noticed a pause on their accounts? Drop me a comment/email. I plan on phoning Presto customer service - will keep you posted.
8 comments:
Mine is showing fine, but I noticed they're now listing the transactions from oldest to newest (used to be the other way around).
My balance isn't updating either.
A friend emailed to say they also noticed the reverse sort order and so I went back and checked and I still show only June 4. Nothing before. Nothing after. May is displaying okay.
I check my presto transactions frequency. I notice from time to time nothing will update for a couple days, but I've never seen it stop for a week.
I did notice the change is order. I find it odd they would put resources into making that change but nothing else. How about the ability to customize the order. Every other website on earth can do that, but not Presto.
I'm not sure why a change like this takes so long. All that needs to happen is to change a sort criterion from "ascending" to "descending"
Just checked mine and the last one registered was June 1. Troubling.
Nevermind, have overworked brain. I scrolled down and saw the rest of the week.
What a stupid change to make.
They still have not contacted me about making that adjustment/refund after my card stop working last month...
Mine seems to be okay but it was better when the most recent rides were at the top. Easier to spot how many rides till the free ones kick in!
Post a Comment