Wednesday, December 3, 2014

The research is clear: the economic and psychological cost of a bad commute is high

Businesses should do more to ease the angst of those who have long journeys to work
Andrew Hill

Even by the exotic standards of train delay excuses, the reason for my commuter service’s late arrival one day last week was unusual: “Swan on the line.” But it got me thinking, Nassim Nicholas Taleb-style, about the hidden business risks posed by the humble commute to work.

Organisations spend hours worrying about catastrophes, refining business continuity plans in case of tsunami or terrorist outrage. They devote more time than ever – though still not enough – to the psychological strains imposed on staff when at work. But mostly, except at the highest level of policy making, they do not see commuting, with its occasional inconveniences and uncertainties, as their problem.


1 comment:

outburst said...

The only time I regret the commute is when there is snow in the forecast, which is guaranteed to make it a bad commute on the GO or otherwise. Last night was terrible because people without snow tires were slipping all over the place and made my commute 3x what it should have been.