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Monday, January 25, 2016

Did you know there's an electronic fare card called "Beep"?

I love the name.
And I love the website. Beep is from Manila, Phillipines.
The end-user experience for the Presto card website was never built with the end-user in mind.

It's clunky and it's confusing, especially for new users.

This is what I'm hearing from TTC users who don't have the years of experience us GO passengers have with dealing with the shortcomings.

Maybe Metrolinx will set up some focus groups and re-think how PRESTO's website functions.

1 comment:

Bob Loblaw said...

Is the real card name a swearword...?