Wednesday, October 2, 2013

APTA awards GO Transit with the 2013 Outstanding Public Transportation System Achievement Award

GO Transit (GO), Toronto, Canada received the 2013 Outstanding Public Transportation System Achievement Award (Category: Providing 20 million or more annual passenger trips).
Since May 1967, GO has evolved from a single train line along Lake Ontario’s shoreline into a network of train lines and bus routes spanning 4,200 square miles in the Greater Toronto and Hamilton Area (GTHA) carrying 65 million passengers annually.
Between 2010 and 2012, GO’s daily service offerings increased from 180 to 195 train trips and from 2,045 to 2,333 bus trips. Three new rail stations have opened since 2012 (for a total of 63 stations), and through rail corridor purchases, GO now owns 68 percent of the rail network on which it runs.
Customer service defines GO’s culture more than 7,000 customers have provided feedback on GO’s online advisory panel.
GO is committed to sustainable development and operations and many of its facilities have been received Leadership in Energy and Environmental Design (LEED) certification.
Finally, GO’s farebox recovery ratio is nearly 80 percent, one of the highest for any North American systems.
In a stunning upset, Presto won absolutely nothing.


Anonymous said...

Last sentence made me LOL. You should tweet them. Demand a recount.

Unknown said...

I don't know if I should laugh, cry, or clap my hands. I will do nothing?

Anonymous said...

Nothing for METROLINX either?!

Squiggles said...


I had to give a snort because of the Advisory Panel/Customer Service thing. Mind you, I have come across a few good customer service oriented people, but the bad ones are the ones that stick in my mind.